Executive (System Support)

Demeanour, Qualifications, Knowledge and Skills Required

The ideal candidate’s demeanour and approach to life and work should be as follows:

  • Biscuit-loving, fun-loving, optimistic, innovative, energetic, aspirational, tech-savvy, and eager to learn with a hearty zest for life, specifically humble, open, fearless and yet possessing a little edge to think and go out of the box;
  • A good listener, trustworthy, reliable, honest, accountable, collegial, well-groomed and professional;
  • Proactive, resourceful, detail oriented, well-organized, self-directed, and able to thrive in high-pressure situations;
  • Appreciative and respectful of diverse cultures, abilities, genders, and different worldly belief systems.

Major Duties and Responsibilities

The successful candidate will be responsible for:

  • Maintaining, supporting and implementing computer system and application support, which includes software and hardware.
  • Troubleshooting computer hardware, software and general systems support.
  • Coordinating and assisting users in internet related software, ERP/HR software and other applications software.
  • Assisting in daily computer-related functions.
  • Assist to ensure network, CCTV, system administration function as required.
  • Carrying out relevant computer training to users.
  • Other responsibilities as assigned by his superior in his department.

Qualifications and Skills Required:

The ideal candidate will have/be:

  • 1. Possess at least Diploma in computer related and other relevant discipline.
  • At least 2 years working experience in related field.
  • Familiar with Structured Query Language (SQL).
  • Familiar with computer hardware/software support & troubleshooting.
  • Knowledge in TCP/IP networking
  • Knowledge in ERP Software.
  • Knowledge in Microsoft Windows Server, PC, antivirus, backup and remote support software is a plus.
  • Willing to work independently with minimal supervision.
  • Positive thinking and able to work under pressure.
  • Good interpersonal skills, good teamwork skills, collaboration skills and attitudes.
  • Strong people management, able to communicate effectively with all levels of employees in the organization.
  • Good time management, planning, analytical, trouble shooting and problem solving skills.
  • Good multi-tasking skills and able to anticipate numerous assignments simultaneously while maintaining a positive work attitude.
  • Willing to work in Alor Gajah, Melaka.
  • Willing to travel and possession of own transport is preferred.

  • Only shortlisted candidates will be contacted via email for an interview.