IT System Administrator

Demeanour, Qualifications, Knowledge and Skills Required
The ideal candidate’s demeanour and approach to life and work should be as follows:

  • Biscuit-loving, fun-loving, optimistic, innovative, energetic, aspirational, tech-savvy, and eager to learn with a hearty zest for life, specifically humble, open, fearless and yet possessing a little edge to think and go out of the box;
  • A good listener, trustworthy, reliable, honest, accountable, collegial, well-groomed and professional;
  • Proactive, resourceful, detail oriented, well-organized, self-directed, and able to thrive in high-pressure situations;
  • Appreciative and respectful of diverse cultures, abilities, genders, and different worldly belief systems.

We are seeking an experienced IT System Administrator to join our team. The ideal candidate will be responsible for managing and maintaining our network, server infrastructure, and firewall systems, with a strong emphasis on security management. This role requires hands-on expertise in security protocols, network architecture, and system administration.

Major Duties and Responsibilities
The successful candidate will be responsible for:

  • Network Management:
    – Design, implement, and maintain the company’s LAN, WAN, and VPN networks.
    – Manage and monitor network routing, bandwidth, network performance, and troubleshoot issues as they arise.
    – Ensure network security and connectivity from time to time.
    – Configure and manage switches, routers, and wireless access points.

  • Server Infrastructure:
    – Install, configure, and manage server hardware and software.
    – Perform regular maintenance and updates on servers.
    – Ensure high availability and reliability of server systems.
    – Manage virtualization technologies (VMware, Hyper-V, etc.)
    – Identify risks in server infrastructure and work with cross functional team to mitigate the risks for business-critical applications.

  • Firewall System Management:
    – Configure, manage, and monitor firewall systems to safeguard the network.
    – Implement and enforce security policies and access controls.
    – Perform regular security audits and vulnerability assessments.
    – Respond to and mitigate security breaches and incidents.

  • Security Management:
    – Develop and implement IT security strategies, policies and procedures to comply with regulatory requirements and industry standards.
    – Conduct regular security awareness training for staff.
    – Monitor and respond to security alerts and incidents.
    – Ensure compliance with relevant regulations and standards.

  • Infrastructure Management:
    – Oversee the maintenance and support of the company’s IT and CCTV infrastructure.
    – Manage backups, disaster recovery, and business continuity planning.
    – Maintain up-to-date documentation for infrastructure and network configurations, administrator manuals, system operator guides, troubleshooting and system design methodology guide.
    – Collaborate with vendors and service providers for infrastructure upgrades and maintenance.
    – Overseas of infrastructure systems products licenses and support services. Ensure the products licenses and contracts are renewed on time to avoid any disruptions in operation.
    – Stay up-to-date with the latest trends and technologies in infrastructure systems and cloud computing and make recommendations for new services or platforms when appropriate.
    – Provide technical insights for the design and implementation of system infrastructure solutions.
  • – Undertaking any and all other duties and responsibilities as so instructed by the superior and/or Company.

Qualifications and Skills Required
The ideal candidate will have/be:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field, with at least 5 years of related work experience.
  • Proven experience as an IT System Administrator or in a similar role.
  • Strong knowledge of networking protocols, hardware, and configuration.
  • Hands-on experience with firewall systems (e.g., Cisco ASA, Fortinet, Palo Alto).
  • Proficiency in server administration (Windows Server, Linux).
  • Familiarity with virtualization technologies (VMware, Hyper-V).
  • Experience with web application environments, such as TCP/IP, HTTP, DNS, CDN, routing, and load balancing.
  • Thorough knowledge of networking, routers, switches, and firewalls.
  • Strong understanding of IT security principles and best practices, with experience in penetration testing.
  •  Experience in writing shell scripts using scripting languages such as Bash, Windows Batch, Perl, Python, etc.
  • Experience with systems, networking, and storage design methodology with best industry practices.
  • Possess with the certification of Fortinet Certified Associate (FCA)/ Cisco Certified Network Associate (CCNA)/ Microsoft Certified: Windows Server Hybrid Administrator Associate/ CompTIA Security+/ VMware Certified Professional (VCP) will be an added advantage.
  • Strong people skills and communication skills, able to communicate effectively with all levels of employees in the organization.
  • Good time management, project management, planning, analytical, troubleshooting, and problem-solving skills.
  • Positive thinking, able to work under pressure in an office environment with occasional on-call duties for emergencies.
  • To be based in Alor Gajah, Melaka.
  •  To possess own transport and be expected to travel.

Only shortlisted candidates will be contacted via email for an interview.