IT Executive (System Support)

Demeanour, Qualifications, Knowledge and Skills Required The ideal candidate’s demeanour and approach to life and work should be as follows:
  • Biscuit-loving, fun-loving, optimistic, innovative, energetic, aspirational, tech-savvy, and eager to learn with a hearty zest for life, specifically humble, open, fearless and yet possessing a little edge to think and go out of the box;
  • A good listener, trustworthy, reliable, honest, accountable, collegial, well-groomed and professional;
  • Proactive, resourceful, detail oriented, well-organized, self-directed, and able to thrive in high-pressure situations;
  • Appreciative and respectful of diverse cultures, abilities, genders, and different worldly belief systems.
Major Duties and Responsibilities The successful candidate will be responsible for:
  • Maintaining, supporting and implementing computer system and application support, which includes software and hardware.
  • Troubleshooting computer hardware, software and general systems support.
  • Coordinating and assisting users in internet related software, ERP/HR software and other applications software.
  • Assisting in daily computer-related functions and IT Documentation as required.
  • Assist to ensure network, CCTV, system administration & backup function as required.
  • Carrying out relevant computer training to users.
  • Undertakes any and all other duties and responsibilities as so instructed by the superior and/or Company.
Desired Qualifications and Skills: The ideal candidate will have/be:
  • Possess at least Diploma in computer related and other relevant discipline.
  • At least 2 years working experience in related field.
  • Familiar with Structured Query Language (SQL) is an added advantage.
  • Familiar with computer hardware/software support & troubleshooting.
  • Knowledge in TCP/IP networking
  • Some Knowledge in ERP Software is an added advantage.
  • Knowledge in Microsoft Windows Server, PC, antivirus, backup and remote support software is compulsory for Systems and User support.
  • Willing to work independently with minimal supervision & willing to stay back to solve urgent issue when required by user or superior.
  • Committed job responsibility, positive thinking and able to work under pressure.
  • Good interpersonal skills, good teamwork skills, collaboration skills and attitudes.
  • Able to communicate effectively with all levels of employees in the organization.
  • Good time management, planning, analytical, troubleshooting and problem-solving skills.
  • Good multi-tasking skills and able to anticipate numerous assignments simultaneously while maintaining a positive working attitude.
  • Willing to work in Alor Gajah, Melaka.
  • Willing to travel and possession of own transport is preferred.

Only shortlisted candidates will be contacted via email for an interview.